The platform

Built for the moments
retention is won or lost

Adherix runs a six-phase behavioral engine on top of SMS. It knows where every patient is, when they last replied, and what should happen next — without anyone in the clinic having to think about it.

The platform

Behavioral adherence intelligence, not another reminder app.

Adherix runs a six-phase behavioral engine on top of SMS. It knows where every patient is, when they last replied, and what should happen next without anyone in the clinic having to think about it.

Phase-aware progression

Six clinical phases — Initiation, Onboarding, Activation, Momentum, Plateau, Maintenance — each with their own message cadence, voice, and reply gates.

Trigger-driven outreach

Predicates evaluated every 60 seconds: drift after 48 hours, escalation after 5 days, plateau acknowledgement, manual flag. Same trigger never fires twice in a day.

Clinic routing

When behavior crosses a threshold, the patient is flagged and the clinic is alerted by email — one summary per clinic per tick, not a flood of single failures.

Patient journey

Every patient progresses on their own clock. The engine schedules against the patient’s timezone, gates on replies, and advances automatically when a phase completes.

The patient experience

What arrives on the patient’s phone

Short, direct, timed to their phase. Not a blast — a behavioral cue that arrives when the patient needs it, with a simple reply gate before anything advances.

  • Sent at the patient’s local time, not server time
  • Waits for a reply before moving to the next step
  • Flags the clinic when a patient goes quiet
9:41
A
Adherix Health
text message
Today 9:41 AM
Hi Marcus — Day 3 of your program. How did your first injection go? Reply YES if you’re on track.
YES
Great. Your next dose window opens in 6 days. We’ll check in then — keep it up.
Delivered
iMessage
Trigger logic

Trigger-driven, not schedule-driven.

Every trigger evaluates every 60 seconds, deduped per patient per day. Same trigger never fires twice in a single day for the same patient.

Drift detectedno_response_48h
48 hours without reply

Schedule a phase-appropriate nudge message automatically. No coordinator required.

Escalationno_response_5d
5 days without reply

Flag the patient and alert the clinic by email. One summary per clinic per tick — not a flood of individual alerts.

Phase advancephase_auto_advance
On phase duration completion

Automatically move the patient to the next phase, reset the phase clock, and schedule the opening message set.

Manual overridemanual_flag
Coordinator-triggered at any time

Flag any patient for human follow-up at any point in the journey. Auto-unflag when the patient replies.

Why SMS alone isn’t enough

SMS reminders aren’t engagement. Behavior is.

Generic reminder apps blast messages on a schedule and call it a retention strategy. Adherix reads what the patient does — and doesn’t — and responds accordingly.

Generic SMS reminder app

Schedule, not behavior

  • Same message every day on the same schedule
  • No phase awareness — week 1 looks like week 12
  • Treats every reply (or non-reply) the same
  • No clinic routing when a human needs to step in
  • Engagement metric is "did the message send"
Adherix behavioral engine

Phase-aware, trigger-driven, clinic-routed

  • Six-phase progression: Initiation → Onboarding → Activation → Momentum → Plateau → Maintenance
  • Trigger-driven outreach: drift detection, plateau, manual flag
  • Reply-gated advancement — won’t move on until the patient confirms
  • Behavioral event log feeds analytics and clinic routing
  • Engagement metric is “did the patient stay enrolled”

Built on the same SMS rails. Different engine.

The platform

One view. Every patient. Where they are, and what’s next.

The clinic dashboard surfaces drift before it becomes churn. Coordinators see who needs a human, who’s on rails, and what the engine has already done on their behalf.

adherix-health.vercel.app
142
Active patients
38
In Activation
6
Flagged
412
Replies (7d)
Patient
Phase
Day in phase
Engagement
Status
P. Alvarez
Onboarding
4d
On track
M. Chen
Activation
11d
On track
J. Rivera
Momentum
23d
Watch
L. Okafor
Plateau
47d
Flagged
S. Kim
Activation
9d
On track
D. Patel
Momentum
31d
On track

See it in action

A working walk-through of Adherix against your patient panel. Not a slide deck.

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