By the time you notice,
it’s already corrected.
The engine runs every 60 seconds. When a patient goes quiet, misses a dose, or signals a side effect - Drift Correction identifies the pattern, sends the right message, and tracks whether it worked. No one has to tell it to.
Four steps. No manual monitoring.
Signal detected
Patient keywords, silence duration, and engagement trajectory scored every 60 seconds.
Pattern identified
Engine classifies the drift: side effect, missed dose, withdrawal, or plateau.
Correction sent
Locked, pattern-specific SMS - a message calibrated to what the patient is actually experiencing.
Loop closed
Auto-resolves on reply. Escalates to the clinic if silence crosses the threshold.
Every correction is specific.
The engine doesn’t send a generic check-in. It classifies the behavioral signal and delivers the message written for that exact situation - then watches for a reply.
What happens without it - and with it.
Silent churn
- Patient goes quiet - no signal is read
- Clinic finds out at the next manual check-in
- By then, the patient is one foot out the door
- Staff phone call: reactive, rushed, often too late
- Outcome: churn logged. Revenue gone.
Closed loop
- Silence or keyword triggers the engine in real time
- Pattern classified: side effect, missed dose, withdrawal, or plateau
- Locked, specific SMS sent within the same tick
- If patient replies: resolved automatically, zero clinic time
- If silence continues: clinic alerted with context, not noise
Every correction has an outcome.
The engine doesn’t just send - it waits, measures, and acts. No correction is ever left open.
Auto-resolved
Patient replies after the correction is sent. Engine marks it resolved, logs time-to-resolution, and moves on. Zero clinic involvement.
Escalated to clinic
Silence crosses the threshold - 24h for side effects, up to 72h for plateau. Patient flagged. Clinic alerted. One call, right patient, right moment.
Immediate escalation
Patient texts CALL or HELP. Every threshold bypassed. Clinic notified within the next engine tick - under 60 seconds, any time, any phase.
Ready to close the loop?
Drift Correction runs automatically. Every tick, every patient, every pattern - no coordinator required.